N8N - Platform Logo

What is N8N

N8N is an open-source automation platform that enables users to create complex workflows with a visual interface. It offers extensive integration capabilities with various applications and services, allowing for highly customizable automations. N8N's flexibility and transparency make it ideal for businesses seeking powerful automation without vendor lock-in or high costs.

Integrate N8N and...

  • build complex workflows with visual scripting

  • customize integrations with open-source flexibility

  • connect to a wide range of applications and services

  • automate tasks with conditional logic and branching

  • track and debug workflows with detailed logging

  • scale automation solutions with self-hosted deployments

See what is possible with N8N:

Customer Support Ticket Management

Automates the management of customer support tickets by integrating multiple support channels and systems.

  • Reduced ticket resolution time by 45% and improved customer satisfaction scores by 20%.

Approach:

N8N was used to integrate Zendesk with Slack and Google Sheets. Incoming support tickets from Zendesk were automatically sent to a Slack channel for immediate team notifications.

Additionally, ticket details were recorded in Google Sheets for tracking and reporting purposes, allowing the support team to monitor performance metrics and response times.

N8N's visual workflow editor enabled the customization of ticket routing and priority settings based on predefined criteria, streamlining the support process.

Tools used: Zendesk, Slack, Google Sheets

Sales Funnel Automation

Streamlines the sales funnel by automating lead management and follow-up tasks, ensuring timely and consistent outreach.

  • Increased lead conversion rates by 30% and reduced manual follow-up time by 50%.

Approach:

The platform was utilized to connect HubSpot CRM with Mailchimp and Trello. Leads captured in HubSpot were automatically added to Mailchimp for targeted email campaigns.

Trello was used to manage the sales pipeline, with N8N automating the movement of leads through different stages based on interaction and engagement.

Automated reminders and follow-ups were set up to ensure timely contact with leads, improving overall conversion rates and sales efficiency.

Tools used: HubSpot CRM, Mailchimp, Trello

Event Registration and Notifications

Automates the process of managing event registrations and sending notifications to attendees.

  • Reduced manual registration handling by 70% and improved communication with attendees, leading to a 25% increase in event participation.

Approach:

N8N integrated Eventbrite with Google Calendar and SendGrid. Registrations on Eventbrite were automatically added to Google Calendar events, with confirmation and reminder emails sent via SendGrid.

The workflow ensured that all attendees received timely updates and reminders about the event, reducing the need for manual communications.

Detailed logs and notifications provided insights into registration trends and attendee engagement.

Tools used: Eventbrite, Google Calendar, SendGrid

E-commerce Inventory Management

Automates inventory updates and synchronization across multiple e-commerce platforms and inventory systems.

  • Improved inventory accuracy by 40% and reduced manual inventory checks by 60%.

Approach:

N8N was used to connect Shopify with a custom inventory management system and Amazon. Product stock levels in Shopify were automatically synchronized with the inventory system and updated on Amazon listings.

The integration also included automated alerts for low stock levels, ensuring timely restocking and minimizing disruptions in sales.

The platform's flexibility allowed for custom rules and conditions to manage inventory updates based on sales trends and forecasts.

Tools used: Shopify, Custom Inventory Management System, Amazon

HR Onboarding Automation

Automates the HR onboarding process by integrating various tools used for employee onboarding and documentation.

  • Cut onboarding time by 50% and enhanced employee experience with streamlined processes.

Approach:

N8N was employed to connect BambooHR with DocuSign and Google Drive. New hires' information from BambooHR was automatically used to generate and send onboarding documents through DocuSign.

All completed documents were then stored in Google Drive, with notifications sent to HR staff for follow-up and record-keeping.

The automation provided a seamless onboarding experience, reducing manual tasks and ensuring that all necessary paperwork was completed and filed efficiently.

Tools used: BambooHR, DocuSign, Google Drive

Customer Data Synchronization

Synchronizes customer data across multiple systems to ensure consistency and accuracy across marketing, sales, and support.

  • Enhanced data accuracy by 35% and reduced manual data reconciliation efforts by 60%.

Approach:

Using N8N, data was synchronized between Salesforce, Mailchimp, and Freshdesk. Updates to customer records in Salesforce were automatically reflected in Mailchimp for marketing purposes and Freshdesk for support.

The integration also handled data validation and conflict resolution to ensure consistency across systems.

Automated workflows reduced the need for manual data entry and ensured that customer interactions were consistent and up-to-date across all platforms.

Tools used: Salesforce, Mailchimp, Freshdesk

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MAXMEL Tech - Support